Clinical Service Providers

 

Avoca consults with clinical service providers to enhance their services and differentiators to help build

the most successful relationships with customers.


SURVEY RESEARCH

Client satisfaction and loyalty assessments

Key account feedback studies

Award decision assessments

Market perception studies

Bi-directional relationship assessments 

Employee satisfaction surveys

Investigative site feedback studies

 

TRAINING

Change management

Consultative sales

Effective project management

Proactive communication 

Working in strategic partnerships

 

CONSULTING

Best practices in clinical outsourcing

Oversight of quality in outsourced clinical trials

 

Outsourcing models and strategies

    • Developing effective outsourcing models

    • Governance structures including issue escalation policies

    • Gathering metrics and data to optimize team performance

    • Operationalizing change management